Frequently asked questions

How we’ll work together
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Introduction

We’ll start with a quick call to discuss your brand, goals, and vision.
This is to ensure we’re aligned creatively and that I’m the right fit for your brand. If we’re a match, I’ll send a proposal quote and contract.

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Book & Brief

Once your 50% deposit is paid, your spot is officially secured.
You’ll complete a questionnaire so I can understand your business, audience, and aesthetic direction. From this, I’ll create a project brief to guide the design process.

Design & Refine

I’ll develop initial concepts based on your brief and share the first draft for feedback.
You’ll have two rounds of refinements to review, and I’ll continue refining until the final outcome feels perfectly aligned with your vision.

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Final Delivery & Launch

Once the design is approved, I’ll prepare and deliver all final assets in your required formats.
Then it’s time to launch your refreshed brand with confidence and celebrate the new look.

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frequently asked questions

  • Yes! Your payment plan will be discussed during onboarding. A deposit of 30–50% is required to secure your project, with the remaining balance invoiced across the project. All dates and amounts will be clearly outlined in your contract.

  • We believe that brands are eco-systems, every element works together to create a cohesive environment. A logo is just one part of the system, and offering it as a standalone project would do a disservice to your business.

    Our brand design projects are intentional, considered and strategic. If you’re looking to fast track your launch or rebrand, we suggest a 2-day brand intensive project. Reach out to learn more.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • I generally schedule clients anywhere from 1-3 months in advance to ensure a sufficient amount of time to discuss, prepare and organise all details for your project before commencing.

    You can fill out my client application form here & I will be in touch to discuss all the details!

  • Web design is typically available to clients who have already completed one of my branding packages, or who have a detailed brand guide from another designer. A strong, complete brand identity ensures your website communicates clearly and consistently to your ideal audience.

    If you already have a brand identity you love, let’s chat and explore what your website could look like.

  • — Font licenses
    — Additional revision rounds (3+ revisions charged at $100 per round)
    — Website hosting & subscriptions
    — Copywriting
    — Brand photography / image sourcing
    — Printing fees
    — SEO (basic SEO is included in the Brand & Website Package)

    If any of the above apply to your project, we will discuss them beforehand so you’re aware of any additional costs.